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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alex Golden

August 9, 2025

1  out of  5
rating by Alex Golden
"This office is not a good reputation of the State Farm name. Be careful with this place they misrepresent their qualifications saying their financial advisors, when they are legally not, as well as they’re stacking coverages telling you you’re required to have coverages you don’t giving you a 10 20 10 for more things covered for less value and trying to convince you your way under insured with the company you’re already with. as they try to stick me with an additional thousand dollar flood insurance policy that you have to pay at the beginning of the policy saying it’s required when it’s not because obviously they are not looking at the flood zone correctly one thing about me is I ask questions I do my research and I’m not gonna be screwed over and it’s sickening to know that other people have probably fallen into this office’s trap. Maybe State Farm needs to do an audit to ensure that these customers are not being overcharged for something they’re not required to have. They say their reputation means something. That’s definitely not how you show it. You don’t just say sorry we couldn’t help after you trying to stab them in the back. That’s why I took my business to a different office where not only am I saving more money on my auto policy, but also homeowners through the same company which is crazy."
We responded:
"Hi Alex, I was a bit surprised by your recent review, especially after our personal conversation in which you mentioned that it “cleared up the confusion and your misunderstanding of Citizens Property Insurance’s guidelines.” I’m truly glad you were able to find an agency that can assist you further. As we discussed, we provided you with multiple auto insurance options and reviewed coverage details so you could choose the plan that best fit your needs. Regarding homeowners insurance for your home, I was only able to present one option due to my appointment with a limited number of companies. It’s important to note that while we are licensed insurance advisers, we are not financial advisers and do not represent ourselves as such. Many of our satisfied clients can confirm that when financial advising is needed, we refer them to qualified professionals who can provide that service legally and thoroughly. During our call, I offered to review all coverages again and adjust or remove any you felt were unnecessary, but you declined—something I fully respected. I also suggested that another agency appointed with different companies might be able to provide more homeowners insurance options for your specific situation, and you agreed. I would have liked to assist you further, but I am bound by each company’s guidelines, which I followed in your case. I wish you the very best moving forward, and I’m sorry you still felt a one-star review was warranted despite your thanks for my clarification of Citizens Property Insurance’s process and guidelines. "
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Russell Parker

July 31, 2025

5  out of  5
rating by Russell Parker
"Jessica made the insurance process quick and easy, thank you!"
We responded:
"We're thrilled to hear Jessica made your experience smooth and efficient! Thank you for appreciating the quality of our service."
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Edwin Ortiz

July 31, 2025

5  out of  5
rating by Edwin Ortiz
"I just wanted to say thank you to Tara for helping me set up Drive Safe and Save. Definitely recommend this agency."
We responded:
"Thank you for your review! We're thrilled to hear that Tara was able to assist you with setting up Drive Safe and Save. Appreciate your recommendation!"
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Dredon Official

July 29, 2025

5  out of  5
rating by Dredon Official
"Shahara was very helpful with helping me get life insurance. Understood all my options. Great agent! 100% recommend."
We responded:
"Thank you for the glowing review! We're thrilled to hear Shahara provided such fantastic assistance and clarity. We appreciate your recommendation!"
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Jillianne Blair

July 23, 2025

5  out of  5
rating by Jillianne Blair
"Shahara is the best! She made getting insurance super easy and actually took the time to explain everything in a way I could understand. She’s friendly, professional, and really knows her stuff. I feel so much more confident and secure thanks to her help. Definitely recommend her to anyone looking for a great insurance agent, you go girl!!"
We responded:
"Thank you for your positive review! It's great to hear that Shahara made the insurance process easy and clear for you, showcasing professionalism and expertise. We're thrilled you feel confident and secure!"
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Patrick Fearon

July 23, 2025

5  out of  5
rating by Patrick Fearon
"Working with Shahara has been a great experience! She’s knowledgeable, responsive, and always willing to answer every question I have—no matter how small. She made the whole insurance process smooth and stress-free. I felt like she truly cared about my needs and helped me find the best coverage for my situation. If you’re looking for someone who’s reliable and genuinely wants to help, Shahara is the one!"
We responded:
"We're thrilled to hear about your positive experience and the excellent service Shahara provided! It's great to know she made the insurance process smooth for you. Thank you for sharing your feedback!"
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Becca Rosamond

July 9, 2025

5  out of  5
rating by Becca Rosamond
"New to the home buying process and was lucky enough to have GARRETT HALL as my agent!!! He was absolutely fantastic and was able to explain everything thoroughly and didn’t mind answering the same questions twice! I felt as though I completely understood everything I was signing before I signed it. He had excellent communication skills! Thanks Garrett!"
We responded:
"We’re thrilled to hear Garrett provided you with such a fantastic experience! His dedication to clear communication and thorough explanations ensures everything is understood. Thank you for your review!"
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jodi Blair

July 4, 2025

5  out of  5
rating by jodi Blair
"Shahara took care of me and she was awesome thank you love. She was professional, quick to help and saved me tones of money. I hope to talk to her all the time when am doing business with state farm."
We responded:
"We're thrilled to hear about your positive experience with Shahara! Her professionalism and dedication to helping clients save are exactly what we strive for. Thank you for sharing your feedback!"
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Dwain

June 25, 2025

5  out of  5
rating by Dwain
"Shahara provided exceptional service, and it was a pleasure to collaborate with her. Her expertise and reassurance were invaluable during the transition from my previous insurance provider. Furthermore, she secured a policy with enhanced coverage at a significantly reduced premium, effectively saving me 50% on my previous costs. I extend my sincere gratitude to Shahara for her outstanding assistance."
We responded:
"Thank you for sharing your positive experience! We are thrilled to hear about the exceptional service provided by Shahara and the significant savings you achieved. Your feedback is greatly appreciated."
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Colten Wrenn

June 25, 2025

5  out of  5
rating by Colten Wrenn
"The team here is very polite, helpful, and patient! Bailey helped me save money, and we had a good time on the phone doing it. Down to earth, and very informant."
We responded:
"Thank you Colten for your review. We appreciate you taking the time to let us know how we are doing. We are always here to help you in any way we can. Have a great weekend! "
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Shennel Taylor

June 24, 2025

5  out of  5
rating by Shennel Taylor
"Exceptional customer service! Shahara made sure I had all the coverage I needed without pushing unnecessary extras. I’ve already referred two friends!"
We responded:
"Thank you for your kind words! We're thrilled to hear about your positive experience and appreciate you referring your friends."
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Calleta Clarke wallace

June 21, 2025

5  out of  5
rating by Calleta Clarke wallace
"I had a truly wonderful experience with my girl Shahara smith From the beginning, their team was professional, friendly, and incredibly helpful. They took the time to explain all the coverage options clearly and made sure I understood what was included and what wasn’t. I appreciate their transparency, quick communication, and genuine care for her customers ❤️"
We responded:
"Thank you for sharing your positive experience! We're thrilled to hear that Shahara and our team provided exceptional service and clear information. Have a great week!"
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Beach Bum Photography

May 23, 2025

5  out of  5
rating by Beach Bum Photography
"I had been a Geico customer for 15 years and Tara Combs, in one simple conversation, helped me switch to a local company, with a home town team and made me realize where I had gaps in my coverage and got me a better deal! Highly recommend to stay local and talk to an actual person in your community! Ask for Tara!"
We responded:
"We're thrilled to hear Tara provided you with such insightful and helpful service! Thank you for choosing to go local and for your high recommendation. We truly appreciate it!"
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Johnathon Gager

May 20, 2025

5  out of  5
rating by Johnathon Gager
"Kalin at Clinton Bruner State Farm agency was fantastic to work with. She made the insurance process easy and stress-free for my wife and me, taking the time to explain everything clearly. She was professional, responsive, and genuinely helpful. Highly recommend working with them if you're looking for reliable, personalized service!"
We responded:
"Thank you for your wonderful review! We’re so pleased to hear about your positive experience with Kalin and how she made the process smooth and understandable. Thank you for the recommendation. "
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Bryan Earley

May 16, 2025

5  out of  5
rating by Bryan Earley
"TARA IS THE BEST & ALWAYS HELPED ME KINDLY WHEN ALL OTHERS WERE PILLS TO ME. THANK YOU TARA!!! B-"
We responded:
"Thank you Bryan. We are always here to provide the best insurance services. Have a great week. "
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Charlene Bellanger

May 15, 2025

5  out of  5
rating by Charlene Bellanger
"I just want to take a moment to give Tara a wonderful review. She’s at the Clinton Bruner State Farm located in Lynn Haven, FL. She has spent hours working and reworking my auto policies. Somehow they got messed up, but she was determined to make it all right and get it all straightened out. Thank you, Tara!!!!"
We responded:
"We're thrilled to hear about your positive experience with Tara and her dedication to resolving your auto policies. Thank you for sharing your feedback!"
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Jeff

April 18, 2025

5  out of  5
rating by Jeff
"Jessica did an outstanding job. She’s super friendly and well informed. I highly recommend her."
We responded:
"Thank you for your review! We're thrilled to hear about your positive experience with Jessica. We pride ourselves on providing top-notch service."
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Matthew Kennison

April 3, 2025

5  out of  5
rating by Matthew Kennison
"They have been nothing but helpful. They listened to my needs and saved me a a lot of money this year. They're great at keeping in touch, making sure you are taken care of. Every interaction I've had with them has been professional and pleasant. They live up to the motto because it truly did feel like talking to a neighbor who just wanted to help me out any way they could. I really couldn't recommend them enough!"
We responded:
"Thank you so much for your positive feedback! We're thrilled to hear about your experience with our team's professionalism and commitment to excellent service. Your recommendation is greatly appreciated!"
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Laurakay Finkbeiner

March 26, 2025

5  out of  5
rating by Laurakay Finkbeiner
"Miss Jessica was an very nice, knowledgeable, professional, helpful, informative agent."
We responded:
"Thank you for your kind words! We're glad Jessica provided you with knowledgeable and professional service. We pride ourselves on our team's expertise and dedication."
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Rodney Sapp

March 21, 2025

5  out of  5
rating by Rodney Sapp
"Went there today,I seen Kyle about insuring my golf cart,he hooked me up with a great policy, $14 cheaper for the same coverage than the guys down the street"
We responded:
"Thank you for sharing your positive experience! We're thrilled to hear Kyle provided you with a great policy that also offered you savings."
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Douglas Opferbeck

March 20, 2025

5  out of  5
rating by Douglas Opferbeck
"Jessica was friendly, professional and efficient! Highly recommend!"
We responded:
"Thank you for your great review! We're thrilled to hear you appreciated Jessica's friendly and professional service. Your recommendation means a lot to us!"
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luke manning

February 19, 2025

5  out of  5
rating by luke manning
"This entire team is beyond awesome definitely went above and beyond for me and will absolutely be getting any more of my insurance needs. I suggest anybody else looking to do the same."
We responded:
"We're thrilled to hear our team exceeded your expectations and are grateful for your recommendations! Thank you for trusting us with your insurance needs. Have a great weekend!"
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Christian W

February 17, 2025

5  out of  5
rating by Christian W
"Bailey was great and super informative with all the policies I needed for my move to Florida! Checked in as I was moving, and helped get everything setup and ready to go in no time!"
We responded:
"We're thrilled to hear Bailey provided excellent guidance and support during your move! We pride ourselves on delivering top-quality service. Thank you for sharing your positive experience!"
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Jeff Pitts

November 26, 2024

5  out of  5
rating by Jeff Pitts
"Kaitlyn was impressive to say the least. She was absolutely amazing and helpful. I recommend everyone giving her a chance to help."
We responded:
"Thank you so much Jeff. We appreciate you taking the time to leave us this feedback. We hope you had a wonderful Thanksgiving. Have a great weekend!"
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Michael Harrell

November 20, 2024

5  out of  5
rating by Michael Harrell
"Very friendly and reasonable price. Glad to be with them"
We responded:
"Thank you Michael. We appreciate you choosing us as your insurance provider. We are always here to help. Have a great rest of your week. "